Customers Companions keep getting better
Updated: 5 days ago
Companion provide regular, free software updates for our Watches and services (including alert delivery, service portal and Companion App) because technology should be continually improving, even after a product has been purchased.
For connected care devices, these benefits are particularly important. Regular updates help ensure that technology remains dependable, secure and capable of meeting users’ changing needs.
At Companion, we believe that providing ongoing software improvements is an essential part of delivering a better service, giving customers greater confidence that their device will continue to support them well into the future.
Our updates play an important role in keeping devices secure, reliable and useful.
Security patches help protect customers for emerging threats
Product improvements enhance performance, stability and battery efficiency
New features introduce additional functionality and improve the overall user experience
 | All Companion customers get regular, seamless, over the air, software updates. When an update is available, they happen seamlessly when the watch is next put on its charger. |
Other updates we have made in the past 5 years:
We've upgraded the Companion Watch modem to make its telephone call quality even better. We love it so much all our customers are being offered a free new (replacement) Companion watch.
Other software updates helped extended the watch battery length between charges
Regular updates to our Apple and Android Apps allowing customers access to product improvements and new services
Available via Apple and Google Play stores.